Support

At ElegantSpins Casino, we know that questions can pop up anytime during your gaming sessions. That's why our live chat feature stands ready to deliver real-time assistance right when you need it. Whether you're puzzled about a bonus code like STAR115 for that 115% match up to $500 plus 100 free spins, or need help with a deposit using Bitcoin or Visa, our team connects instantly. Expect responses in under a minute during peak hours, making it your go-to for quick fixes without interrupting the fun.

Send Us an Email for Personalized Guidance

Sometimes, a more detailed conversation is what you need, and our email support at support@elegantspins.com is perfect for that. Drop us a line about account verification, transaction details involving currencies like Ethereum or USD, or even gameplay tips on titles from providers such as Betsoft or PG Soft. We aim to reply within 24 hours, often much sooner, ensuring your concerns get the thorough attention they deserve. It's like having a direct line to experts who genuinely care about your experience.

Dive into Our Comprehensive FAQ Section

Before reaching out, check out our user-friendly FAQ center—it's packed with straightforward answers to the most common queries. Wondering about wagering requirements on promotions like the RISE100 100% bonus up to $500? Or how to redeem codes such as 30NOLIMIT for a 30% boost? You'll find clear explanations here, organized by topics like payments, bonuses, and software compatibility. This self-service hub saves you time and empowers you to get back to spinning those slots or placing bets swiftly.

Meet Our Dedicated Support Experts

Our support crew at ElegantSpins Casino consists of seasoned pros who live and breathe online gaming. They're well-versed in everything from live dealer games by Evoplay to crypto withdrawals with Tether. No matter if it's a simple account tweak or a complex issue with your welcome bonus—think that 100% No Rules offer up to $500 on a $25 deposit—we commit to resolving it promptly and efficiently. We treat every player like a VIP, because your satisfaction keeps the good times rolling.

Rest assured, help is available 24/7, so you're never left in the lurch, day or night. If you're new here, swing by our main ElegantSpins Casino review for a full overview, and remember, we're just a click away to make your time with us unforgettable.